Two consoles, two different logics
Sony and Microsoft solved the same problem in different ways, and that confuses anyone with both in the house. On PlayStation everything revolves around a family with a manager and child accounts. On Xbox everything revolves around a Microsoft family group, and what you manage from your phone lives in an Xbox-specific app, not Microsoft's general one.
PlayStation 5: creating the child account
- On the console, select your profile and go to Switch User > Add User > Create an Account.
- You can also do it on the web, under Account Management > Family Management > Add a Child, which is usually easier.
- Choose the age restriction level: Child, Early Teens, or Late Teens or Older, or adjust it by hand.
- If there is another adult at home, name them Parent/Guardian in Family Management so they can configure things too.
PlayStation: the three settings that matter
Play time. Under Settings > Family and Parental Controls > Family Management, select your child and open the playtime settings. You decide how much time per day or week, and above all what happens when it runs out: notify only or log out. If you choose notify, the limit is not enforced. Your child can request more time from the console and you approve or deny from your phone.
Communication and user-generated content. It is a single switch and it does a lot: restricting it disables messages and voice chat, sharing their own content, viewing content made by other players — screenshots, clips, broadcasts, and descriptions — and linking third-party apps with chat features.
Monthly spending limit. Here is something almost nobody knows: it defaults to zero. If your child says they cannot buy anything, it is probably not a bug but this setting untouched. It lives in Family Management, inside each child's parental controls.
Xbox: setting up the family group
- Download the Xbox Family Settings app and sign in with your Microsoft account.
- Tap the accounts icon and choose Add child: you can invite an existing account by email or create a new one.
- When they appear in the list, tap Finish setting up under their name.
- Configure age, content restrictions, and social permissions, then finish.
- If there is another adult, add them with Add organizer so they have the same permissions.
Xbox: essential settings checklist
Microsoft's two apps, which confuse everyone
Xbox Family Settings is the phone app dedicated to gaming: members, age filters, schedules, multiplayer, purchase approval, and reports. If your problem is the console, this is your app.
Microsoft Family Safety is the general family system, which also covers Windows, the Edge browser, Android, and location. In practice it is best used from the web, when you want to see everything together: the Xbox, the laptop, and the phone.
The practical recommendation is simple: install Xbox Family Settings for the console, and go to the Microsoft Family Safety website when you want the full picture or per-game limits, which the Xbox app does not offer.
What's new in 2026
What changed this year across both platforms is less about features than about shape. Parental control stopped being a wall you build once and became a flow of permissions granted one at a time: approved friends on Nintendo, approved games on Xbox, approved extra time on PlayStation. Requests reach the adult's phone in real time and are answered there.
It works better than the wall, because it lets you say yes once without opening the door forever. But it requires the adult to be present with their phone in hand, which is exactly what does not always happen. If you know you will not be available to approve, set tighter limits from the start.
Warning signs to watch for
The World Health Organization recognizes gaming disorder. These are its signs, translated into what you see at home: